Question 1

How do I book a scan?

Accepted Answer

Choose your scan or package, pick a centre and a time slot, enter the patient details and pay online or at the centre. You get a booking reference by SMS and email.

Question 2

When will I get my report?

Accepted Answer

Most reports are ready within 6 hours. You can download them from the Reports page using your mobile number and a one-time password.

Question 3

Do you offer home sample collection?

Accepted Answer

Imaging scans are done at the centre. Home collection is available for the blood-test add-ons in some health packages.

Question 4

Is an MRI safe?

Accepted Answer

MRI uses no ionising radiation and is very safe. Tell us in advance about any pacemaker, cochlear implant, metal fragments or pregnancy.

Question 5

Do I need a doctor referral?

Accepted Answer

A referral is helpful so we scan the right area, but you can book most screening scans and packages directly.

Question 6

Can I reschedule my appointment?

Accepted Answer

Yes. Call the centre on your booking confirmation or reply to your confirmation message and our team will move your slot.

Frequently Asked Questions

Frequently Asked Questions